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Covid-19 Updates

Here at Prolineskates, safety is one of our top priorities. 

The safety of both our staff and customers need to be taken into account during these trying times.

We are taking extra measures to ensure this. We will be updating this page when we receive any news/updates.

See the below table for any updates:

   

 

ServiceUpdate
Online Orders

All online orders are being processed as normal.
As we are running a skeleton staff processing may take a little longer than usual.

We have had to drop our cut off time for orders to 2pm due to limited staffing. All orders ordered before 2pm will be processed the same day (Mon-Fri)

We apologise for this but hope you understand that our staffs safety is one of our top priorities.
Please try to e-mail any questions you have to: orders@prolineskates.com as all Customer service staff are now working from home.

Updated: 02.04.20

Our Store

We have taken on the government advice and have closed our store for the safety of both our staff and customers.
During this period we will allow collections to take place at our warehouse location.

This will be available during normal warehouse hours. Click Here to see these.


Please Note: The warehouse has no facility to take payments so do not come to the warehouse expecting to buy something.

All collections will need to be ordered online beforehand.
We apologise for any inconvenience this may cause.

Updated: 24.03.20

Parcel Delays

At this current moment we have not been made aware of any delays by our couriers.

All delivery information can be found here: Delivery information

Updated: 24.03.20