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Testimonials

Welcome to our customer testimonials page. Please find below comments from genuine customer's who have placed an order with us. If you have ordered from us then please submit a review below.

  • Great! Can't ask for more.

    06/05/2015

    Ordered 4 helmets and some scooter grips. Best price on all of them giving me a brilliant saving. Easy to use website, straight forward payment. Fast delivery by courier with text tracking even 1 hour delivery slot. Arrived safely in a sturdy box. Would definitely use again and recommend. So impressed that I find myself writing a testimonial! :-D
    Rosie
  • Service that is second to none!

    05/02/2015

    Recently placed an order online but had cause to call to alter the order. Efficient service, very helpful and order dispatched same day! Fantastic to deal with and will be a returning customer.
    Garry Campbell
  • Really helpful and best deals offered

    15/01/2015

    Bought 2 pairs of heelys children for xmas. I wasn't sure what I was looking for but I was soon pointed in the right direction and offered the best deal. The guys in Cardiff were great. will definitely recommend and will shop there again, no need to go anywhere else
    Amanda
  • Fantastic service!

    07/01/2015

    What a pleasure to find such excellent service; e-mails and texts beforehand giving driver's name and hour time slot for delivery! This is how you do customer service!
    Michelle Wilson
  • Mr.

    16/07/2014

    Just Received some inline skates from ProLineSkates. I had a question about the order via email which was answered really promptly. Great communication is essential when you're not dealing face to face and proline were great for that. The delivery was fantastic and I never wrote a testimonial but credit given where credit is due. Thanks guys! :D
    Mick Flanagan
  • Outstanding Service

    06/06/2014

    A few days ago i ordered 2 sets of scooter wheels for my daughter, great price on the website, however only 1 pair arrived so a quick call to prolinescates and a second set arrived within 48hrs, i am very impressed with the service of this company and to top it off there where a sheet of stickers in with the order! Fantastic service i will be recommending this company to my friends. Thanks again. Paul
    Paul K
  • Spot on :)

    04/03/2014

    I decided to by some skates and gear on Saturday, so I browsed four different sites to see what was available. I decided to order from proline as they had both products I liked the looks of and decent prices. I put my order in, by Tuesday they arrived as promised. Yes I would recommend people to use this site, me reviewing is a good indication as I am usually to lazy to do so haha :) Great Site.
    Jonathan
  • Wonderful service

    31/01/2014

    I just wanted to say what a wonderful experience ordering with you was. My size wasn't available the next day (I had chosen next-day delivery) and I got a phone call from a very nice person to let me know. The right size was delivered within the estimated one-hour time slot two days later. The tracking system works very well and the one-hour time window is an amazing idea! I am also very happy with my ice-skates which are already assembled with a very good blade. I will definitely place my next order with you!
    A happy skater
  • Amazing Service!

    11/01/2014

    I would not hesitate in recommending this company to anybody! The communication line was faultless being informed from the start of the transaction to the 1hr time slot for delivery which is brilliant! you are literately kept up to speed every step of the way!! Thank you so much for a hassle free experience.
    David Mercer
  • Happy Customer - Again

    04/06/2013

    Another bargain delivered right on time = one happy Granddaughter
    Phil F
  • Amazing Service

    30/05/2013

    Simple ordering system, dispatched same day, courier even emailed me with a time window within an hour and product as described. Credit where it's due fantastic service, will definitely recommend to friends.
    Mark H
  • Great service

    01/03/2013

    Ordered Razor Genesys 7.4 (£60 cheaper than anywhere else)for my grand-daughter on next day delivery . Carrier texted delivery between 12.07 and 13.07 arrived 12.08 - enough said!
    Phil F
  • Brilliant !!

    05/12/2012

    Just a little note to say what an amazing service you have, excellent promt service the next day. Thank you
    Carol Marquis
  • Prompt Service

    19/11/2012

    Dear Proline Skates, I am somewhat late in doing this, but want to thank you for your advice and help with my purchase from you in September (Order 10377). I was most impressed with your prompt service and personal advice. I would also like to compliment the delivery service from interlink express. I was kept informed of the progress of the order at every step of the way, and the order arrived in good time. I would definitely use your company again the next time I need to buy anything in your line of retail. My compliments and thanks to your team at prolineskates and also to interlink express. Yours faithfully, Jane Sinforiani
    Jane Sinforiani
  • OUTSTANDING SERVICE

    18/11/2012

    Very prompt delivery. Professional, personal advice
    Jane
  • GREAT SERVICE ALL ROUND!!!!!

    18/05/2012

    Very helpfull on phone helping me on what scooter was best for my daughters needs. Fantastic delivery next day. Great product I have a daughter who couldnt be happier with her JD BUG PRO X and was a great price which was even better!!! Thank you
    Sarah Hanley
  • excellent service

    09/05/2012

    I would just like to comment on the excellent service that I received today. It was my son's birthday coming up and the advice and support we received in purchasing a new scooter was not just professional but very personal. We always have a warm welcome when we come to this store and that is why we keep coming back. I think its nice to give peope the recognition that they deserve. Thanks again from a fan from Merthyr.
    tracey roberts
  • Wonderful Prompt Delivery

    24/04/2012

    I would just like to thank you for a wonderful prompt delivery on the Union Jack Rage Scooter I ordered yesterday. I would definetly recommend your company.
    Jayne Steatham
  • Brilliant Service

    02/03/2012

    I placed my order on the 1st March 2012 and selected Next Day Delivery. The Ice skates came as promised between 1.10pm and 2.10pm and to my surprise they came pre-sharpened which is great because it saves me spending an extra £8 at my local ice rink! I am yet to try them out on the ice but I had to say how pleased I am with the speedy service from Pro Line Skates, I will be a returning customer and I am very pleased.
    Paul Cox
  • I must commend you on your delivery service

    28/02/2012

    I placed an order yesterday at 1134 for some SFR Junior Skates. We have not tried these on at the moment but I must commend you on your delivery service. I was advised last night that it had left and then advised it would be here between 1217 and 1317, also I was given the drivers name! At 1217 my skates were delivered, I hope everything else goes as well. Amazing customer service. Thank you
    Karen Howe
  • Brilliant Service

    24/02/2012

    Hi The order arrived today as promised and the courier delivered at the exact time quoted. Brilliant, efficient service plus very friendly and helpful staff when I rang prior to placing the order online! Keep up the good work !
    Mark Thompson
  • Slamm Scooter Limited edition purchase

    24/02/2012

    Hi I just wanted to email with some positive feedback. I ordered a scooter for my son the day after Boxing day and it arrived the next day as promised. He is absolutely delighted with it. It was a very smooth transaction and delivery took place exactly as promised. I would not hesitate to recommend your Company to friends and family.
    Maria Crutwell
  • Positive Feedback

    24/02/2012

    I wanted to give you some positive feedback on your most excellent service. The wheels arrived today as expected, well packaged in a small box. The courier was very polite and punctual. A very pleasant way of dealing with internet orders. The wheels fit well, so I am pleased! Good luck with your shop. Kind regards, Dennis
    Dennis
  • Replacement Axle

    24/02/2012

    Hello again John, Just wanted to say many thanks for your help getting our Tour in-lines back on the road: great to have a supplier dedicated to good after-sales service. The replacement axle arrived yesterday. It has been fitted and has supported a good few miles already. Many thanks again prolineskates and many thanks John for your personal attention: great after-sale care. Best Regards, Gary.
    Gary Crosby
  • Thanks proline

    13/07/2011

    Hi, Thanks we got the order last Friday - the skateboards are great! Thanks for your prompt service and delivery, Kind regards
    Hilary Dougal
  • Next day delivery is awesome

    13/07/2011

    Hi, I ordered some Bauer Ice Skates from you on Tuesday for my son with next-day delivery, I did not order until well after 2.30 but they still arrived the next day. I thought I should let you know how impressed I was with your service thank you. It also appears that my son is extremely happy with the skates too. Regards
    Adrian Cole
  • I'll be back...

    13/07/2011

    Thanks for the email the skates were here when I got in from work and my wife is really happy with them Thanks for great customer service and quick delivery I will definitely use you again Best wishes
    Chris Evans
  • Super quick delivery...

    13/07/2011

    Hi I got my pink Remz on Monday and there amazing thanks for all your help they turned out the perfect colour and are the smartest in the whole skatepark! I told everyone i got them at prolineskates.
    Elizabeth Penman
  • Excellent service

    13/07/2011

    Once again excellent service from Prolineskates with my order . Thank you keep up the good work. I will recommend you every time.
    Jim Forrest
  • fast delivery

    13/07/2011

    Hi I ordered skates yesterday they arrived today, fantastic service. Many thanks
    Jim Forrest
  • Cool skates

    13/07/2011

    I order these skates yesterday afternoon and received them by courier today. I am extremely impressed with this fast and efficient service and will certainly recommend your company. Thank you so much.
    Sylvia Chambers
  • WOW

    13/07/2011

    Hi there I just wanted to thank you for your amazing service. I placed our order late on Tuesday evening and the items all arrived today, Thursday. Fantastic! They came in a huge box which will also do well as a play den for my 5 year old during the Easter holidays - perfect! Thank you all very much.
    Alison O'Neill
  • congrats!

    13/07/2011

    hello everyone at Proline, just emailing you to congratulate you on the excellent service i recieved on my recent order , excellent communication and very speedy dispatch... I recieved my order the following day and thats with economy delivery . very pleased !!! thank you
    Margaret Fox
  • Quick delivery

    13/07/2011

    Items recieved! nice and speedy, thanks a lot
    Tom Balls
  • Great customer service

    13/07/2011

    I used to work in customer services and know only too well that not alot of people say the good things, they just love to complain about the bad. Therefore I am emailing you to Thank You for a fantastic service given. Really pleased with the products and fast delivery and to top it all off the great customer service. Many Thanks
    Karen Maguire
  • Great Service...

    13/07/2011

    Hello I just wanted to tell you that I ordered some skates,some guards and a bag from you on Monday 1st June and was really suprised to have them delivered the following day. The gentleman I spoke to was so friendly and helpful and agreed to match the price (as stated on your website) for the same pair I had seen on another site
    John
  • Excellent Service

    13/07/2011

    Hi just to say thanks for your excellent service.. Ordered the above yesterday afternoon and have received it already. Many thanks
    Sue Middleton
  • Helmet delivered by 1pm today!

    13/07/2011

    Thank you very much for the speedy way in which you dealt with this. The helmet was delivered to us at 1.00 p.m. today. He is well pleased.
    Vivien Gourlay